I was encouraged by
the results, but also wished there was a little more participation
when it comes to the assisted living market. Although I did
find reviews for facilities in most big cities that I searched
in, Yelp, as with most sites like it, is not all-inclusive with
their offerings. They primarily rely on third-party participation
for most of their reviews and content. We hope that the number
of facilities reviewed will grow as time goes on.
Yelp was helpful, in
that often times the reviews were often very detailed, and mentioned
things that I thought would be appropriate to ask the facility,
if I were indeed searching - things such as health and safety
standards, or quality of the food served at the facility (which
is very important, as this is likely where a resident will have
almost all of his or her meals), to treatment of the residents.
I also found a few reviews posted by employees or former employees
of facilities - reviews that, from what I found were most often
pretty good, thankfully. I did see a few unfavorable reviews.
It is important to keep in mind that reviews on sites like this
should not be taken as fact - however, if you see trends, or
multiple people talking about the same thing, it may be a legitimate
complaint, or compliment.
Here is a good example
(screenshot) of a facility that was reviewed, and received a
very favorable writeup by one person, directly followed by an
unfavorable comment by another (the comments do not reflect
the views of Assisted Living Directory):
Your own research, and
hands-on investigation is imperative when it comes to your research
into assisted living facilities. Reviews can be useful, but
should serve as only one piece of the puzzle.
- by the staff at
Assisted Living Directory
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