http://www.assisted-living-directory.com/blog/index.php/what-your-assisted-living-facility-may-not-tell-you/ Assisted Living & Senior News Sun, 29 Jan 2012 04:42:40 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.assisted-living-directory.com/blog/index.php/what-your-assisted-living-facility-may-not-tell-you/comment-page-1/#comment-1415 Joanne Forrest Thu, 25 Mar 2010 21:07:42 +0000 http://www.assisted-living-directory.com/blog/?p=142#comment-1415 This article is really on target. I am just now searching for a means to complain about the deception that encouraged us to p lace my Dad in the memory care unit of a large and elegant senior housing complex. My sister, brother and I were especially upset because we had so thoroughly investigated the place - 3 interviews and tours with various staff; internet research; word of mouth with current residents and family members; unannounced drop in visits to just say Hi, etc. Sure - it was high priced and snazzy, but the "personalized care that he would receive .....(blah, blah, blah..)" would be worth it! After 2 weeks, it was evident that personalized care was a dream of the Director and the marketing staff - a dream that had never been communicated to the direct care staff. Our meetings with staff and Director yielded promises but never action. After 2 months, we moved him to a small facility which is more like a home than a 5 story hotel. I am submitting my complaints to our MN Atty General's Office for fraudulent advertising. Also to the MN Office of Health complaints, though since no laws have been broken, the Health Dept. will do little or nothing. What I really want to find is some type of blog or website, where people leave opinions of the vast number of senior housing choices. I'm pretty savvy doing computer research but I have found nothing, nada, zip, in relation to some type of forum for such a discussion. Any ideas? Thanks so much! This article is really on target. I am just now searching for a means to complain about the deception that encouraged us to p lace my Dad in the memory care unit of a large and elegant senior housing complex. My sister, brother and I were especially upset because we had so thoroughly investigated the place – 3 interviews and tours with various staff; internet research; word of mouth with current residents and family members; unannounced drop in visits to just say Hi, etc. Sure – it was high priced and snazzy, but the “personalized care that he would receive …..(blah, blah, blah..)” would be worth it! After 2 weeks, it was evident that personalized care was a dream of the Director and the marketing staff – a dream that had never been communicated to the direct care staff. Our meetings with staff and Director yielded promises but never action. After 2 months, we moved him to a small facility which is more like a home than a 5 story hotel.
I am submitting my complaints to our MN Atty General’s Office for fraudulent advertising. Also to the MN Office of Health complaints, though since no laws have been broken, the Health Dept. will do little or nothing.
What I really want to find is some type of blog or website, where people leave opinions of the vast number of senior housing choices. I’m pretty savvy doing computer research but I have found nothing, nada, zip, in relation to some type of forum for such a discussion. Any ideas?
Thanks so much!

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